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Vodafone and Three outline English store reopening plans

Jasper Hart
June 5, 2020

Scottish, Welsh and NI locations subject to local government advice

Vodafone and Three have outlined their plans for reopening their retail stores on June 15.

Following the announcements from EE/BT and O2, all four MNOs have now outlined their plans to resume retail post-lockdown.

Vodafone will initially open 65 English stores from June 15, followed by a further 300 the week after. It will keep some of its inner London stores closed because of the need for staff to take public transport to reach them.

Vodafone’s stores will have built-in perspex screens at customer service points, and have alcohol hand gel at the entrances. The number of customers inside a store will be limited to maintain social distancing inside.

Additionally, staff will work in set shift patterns so they always work with the same colleagues, and be given a personal stylus to avoid touching with their hands.

Store layouts have been reimagined to allow for better social distancing. One such measurement is the removal of display devices to reduce surface contamination risk.

Staff who cannot avoid taking public transport, or who live with someone in the at-risk category for Covid-19, will still be able to work from home.

Three, meanwhile will reopen more than 250 stores across England on June 15, while its Scottish, Welsh and Northern Irish stores will reopen at a later date. Three’s stores will operate on reduced hours of 10:00 to 16:00.

They will also have reduced staff numbers, social distancing floor stickers, and perspex screens at till points, as well as hand sanitiser for customers to use when entering and leaving.

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