Subscribe For Free
FOLLOW US

Three’s business base up 86 per cent to half a million customers

Staff Reporter
August 3, 2023

Three’s business customer base surged by 86 per cent to half a million business customers compared with a year ago and the network now has a total active customer base of more than 10.5 million people, up by 661,000 a year ago.

Three produced an impressive set of half-year results showing revenue up four per cent to £1.23bn and net customer service revenue up eight per cent to £816m.

Other positive KPI’s were profit margin up nine per cent to £808m and seven per cent growth in active customer base from B2B, the SMARTY MVNO .and 5G Home Broadband, The SMARTY MVNO base grew by 36 per cent over the same period last year and 5G Home base increased by 174 per cent. The prepaid customer base was up eight per cent to 1.8 million.

Three says its network carries 29 per cent of the UK’s mobile data traffic

SMARTY MVNO base grew by 36 per cent

Three says its network carries 29 per cent of the UK’s mobile data traffic with average data usage per customer per month of 24.4GB, up 17 per cent over the same period in 2022.5G is now live across more than 4,400 sites in over 610 towns and cities, with 61 per cent outdoor coverage.

Three CEO Robert Finnegan said Three’s EBITDA continues to be below its capital expenditure, but this is “unsustainable going forward”, hence the importance of the planned merger with Vodafone

We have successfully grown the business in the first half of the financial year and I’m proud that we have added to the customer base and delivered an increase in margin. I’d like to take this opportunity to thank all my colleagues for their hard work and ongoing commitment to the business.

Finnegan: successfully grown the business in the first half of the financial year

While the ongoing rollout of 5G is a success, we have been clear that we are now at an inflection point. As strong connectivity continues to be critical to how we live and work, we’re planning for the future. Our EBITDA continues to be below our capital expenditure, which is unsustainable going forward”.

Share this article

We use cookies to study how our website is being used. By continuing to browse the site you are agreeing to our use of cookies.