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London is worst for indoor mobile reception

Manny Pham
October 20, 2016

The capital sees almost 42 per cent of Londoners complaining of poor reception or no coverage at all in their own homes, according to new research

London is the worst for mobile reception, with 42 per cent of people complaining of little or no coverage.

This is according to new research from price comparison website, which surveyed 2,002 UK adults online from September 13-16.

The South West of England (41 per cent) follows in second place. Over a third of UK mobile users suffer the from poor indoor coverage (34 per cent). Those living in rural areas are the worse off, with city dwellers next in line for poor indoor coverage.

O2 customers are more likely to rate (67 per cent) their indoor coverage as excellent. EE is second (65 per cent) with Vodafone following (64 per cent) behind.

Almost two thirds of phone owners admitted to not checking their network’s coverage map before signing up. Almost a fifth (18 per cent) did not know such a check could be carried out.

uSwitch telecoms expert Ernest Doku said: “Those in built-up urban areas may find signal affected by numerous issues including construction materials, home extensions, and even cranes.

“Those in rural areas are being failed simply because the mobile networks have not yet extended their coverage to the furthest reaches of the UK.”


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