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JCB makes a Tough decision about TMT First

Staff Reporter
April 19, 2024

TMT First has been appointed by JCB’s agent Genuine Case Company as the official service and repair centre for the JCB Toughphone and Tough Tablet.

TMT First will service and repair both in and out of warranty repairs for JCB Toughphone and Tablet, working with the JCB Toughphone Customer Care team.

TMT First is already a Samsung Accredited Service Centre and Apple Independent Provider and recently launched the Digital Device Repair Technician Apprenticeship.

Genuine Case Company founder Roy Taylor said, “The team at TMT First has a real passion for mobile technology. They will give outstanding customer service. But as the JCB Toughphone is built to last, I’m hoping they won’t get to repair many!”

Taylor: “I’m hoping they won’t get to repair many!”

JCB Toughphones are distributed through Exertis and come with a two-year warranty and are ruggedised with Gorilla Glass, US military specified, water and dust proofing, rubberised cases and certified drop testing.

TMT First founder Adam Whitehouse, added, “We’re pleased to add the JCB Toughphone to our official vendor portfolio We hope to add further vendors who can benefit from our quality, commercial proposition and flexibility”.

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