Battery shock in Vodafone survey on customer device issues

Staff Reporter

August 7, 2023

Battery issues topped the poll of the most common device problems people would like fixed (33 per cent) closely followed by slow running (28 per cent) and microphone, speaker and camera issues (21 per cent).

So says a survey of 2,000 UK adults carried out by OnePoll in July for Vodafone to mark the launch of the network’s Lifetime Service Promise service which offers EVO customers on an airtime contract lifetime repair cover and free battery replacement for up to three years

The survey found are keeping their devices for longer, with the majority upgrading every four years, compared to every two years five years ago.

According to the study. 45 per cent of people surveyed said they wanted to keep their device longer. Nearly a fifth didn’t feel ready to change. The biggest reason to hang on to devices was to save money (86 per cent) while environmental impact accounted for 46 per cent. Around 40 per cent wanted to keep the sentimental content on their current device.

Tags

EVO Vodafone

Share this article

More Stories

Apple iPhones remain best for retained value – 4gadgets

Apple iPhones hold their value by 53 per cent after four years according to refurbished device vendor 4gadgets which analysed prices between 2018 and 2022. Samsung models depreciated by almost 70 per cent with the Galaxy S9 dropping by 80 per cent against its launch price with the 2018 iPhone XS, dropping 80.2 per cent

News - Staff Reporter

August 10, 2023

Scammers fined $300 million for five million illegal robocalls to mobile numbers

An international network of companies that made more than five million illegal spoof robocalls to sell car warranties has been fined nearly $300 million by the Federal Communications Commission. The scammers sold car service contracts claiming they were warranties and were named Sumco Panama, Virtual Telecom, Davis Telecom, Geist Telecom, Fugle Telecom, Tech Direct, Mobi Telecom,

News - Staff Reporter

Three hits a century on Shared Rural Network site contributions

Three has built its hundredth 4G rural site as part of the Shared Rural Network programme. The £1 billion SRN programme will increase all operators’ 4G coverage increase to 90 per cent of UK 95 per cent by 2026.

News - Staff Reporter

Ericsson sued for $300 million over cover-up of Iraq corruption report

Thirty-seven Ericsson shareholders are suing the company for up to $300 million over losses claimed to have been suffered following Ericsson’s admission over Iraq business practices where it paid bribes to terror groups. More claims are expected to follow.

News - Staff Reporter