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Manufacturers
April 26, 2019
Plugs are used in the UK, Singapore and Hong Kong primarily
Apple has offered its users a free exchange on two plug types after it received reports of electric shocks.
The plugs, which were primarily shipped in the UK, Singapore and Hong Kong were shipped with Macs and some iOS devices between 2003 and 2010, and were included in Apple’s World Travel Adapter Kit.
According to Apple, six incidents of electric shocking have been reported.
The firm said in a statement: “in very rare cases, the Apple three-prong AC wall plug adapters designed primarily for use in the United Kingdom, Singapore, and Hong Kong may break and create a risk of electrical shock if exposed metal parts are touched.
“Customer safety is always Apple’s top priority, and we have voluntarily decided to exchange affected wall plug adapters with a new adapter, free of charge. We encourage customers to exchange their wall plug adapter using the process below.”
Apple is also currently recalling two-pronged adapters used in Continental Europe, Australia, New Zealand, Korea, Argentina and Brazil.