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EE making complaints progress after overhaul
Operator says “unacceptable” failures in processes led to £1 million Ofcom fine
Vodafone revamps B2B partner programme
‘Dated’ VPS model to be rebooted for unified communications capability focus
Lebara pioneers migrant VOD and streaming offer
Ethnic MVNO targets 100,000 Lebara Play subscribers in first twelve months
Ofcom hands EE £1m fine over customer complaint failings
Operator failed to comply with regulatory rules around customer rights around unresolved complaints
Vodafone and Liberty look to avoid being left behind
Companies enter into asset swap talks as analysts warn market consolidation could put the telecommunications giant in a “perilous” position
Santok targets acquisitions of ‘complementary’ businesses
Technology manufacturer says market conditions are right for consolidation
EE gets in on the camera action
Operator launches world’s first 4G live action camera to spearhead connected device strategy
EE signs major deal with Cumbria Constabulary
Force will deploy a number of Samsung Galaxy Note 4s as part of its efforts to get more officers on the street
Microsoft Devices head Elop to depart company
Former Nokia chief executive to leave following management restructure
Resellers must adapt or face extinction
The market is changing and resellers must change with it says Ingram’s Obang-Oyway