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Mystery Caller wants to start the new year with a Windows Phone 8 smartphone. She’s looking for one with unlimited data and lots of texts. How will the networks handle selling the new OS?
Mystery Caller can no longer take the fuss around the iPhone 5. He wants one on prepay and is prepared to splash the cash. Will the networks have any in stock and will they try to turn him on to a contract?
It’s grandad’s 80th birthday and Mystery Caller is after a simple-to-use phone for him. The problem is he has lost a lot of his hearing and his sight is failing him. Can the networks come up with a suitable handset that will meet all his needs?
Mystery Caller wants a fashionable prepay handset for his younger brother, costing no more than £70. However, he needs a way of stopping him from accessing inappropriate content on the device. Can the networks provide the answers?
Mystery Caller has a new job and will have to use trains to travel. A tablet would be ideal to keep him entertained, so he wants one with a data plan. Can the networks offer anything other than an Apple iPad?
Mystery Caller is after a phone for his grandad, who is about to celebrate his 75th birthday. He is looking for something basic and easy to use, and money is no object as he wants the best. Can the networks steer him towards older QWERTY phones?
Mystery Caller is starting university and wants to make the most of the nightlife. He’s looking for a handset with the best camera and video recording capabilities for up to £30 a month
Mystery Caller has a new job and will be travelling out on the road a lot in the first few months of his new role. He is after an easy-to-use hands-free car kit to keep in touch with the office and new clients. Will the networks be able to drive through sales?
Mystery Caller is changing jobs and needs to replace his work contract with a consumer deal. His boss is letting him keep his work iPhone 4 and number, but how can the operators help when he isn’t used to worrying about how much he uses his phone?
Mystery Shopper is looking for an easy-to-use prepay handset for his mum, which can access emails from the grandkids and has a reasonable camera, for under £60