Mystery Shopper: Kingston

BlackBerry was once the staple of handsets you could use at work and at home until other smartphones caught up. We wanted to find out what’s being offered to people who needed a device for work and play

Mystery Shopper: Tooting

Mystery Shopper is suffering internet woes and won’t have broadband installed for at least a month. Can the retailers find him a short-term solution with lots of data, but at a reasonable price?

Mystery Shopper: Wembley

Mystery shopper keeps on seeing adverts for 4G and wants to know exactly what it is. The retailers are pushing it hard – but what do they really know about the superfast connection, and can they convince him to take a 4G phone?