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Excalibur slams interactive voice tech for poor customer experience
Swindon-based dealer says that automated voice technology is costing businesses money
150 new jobs boost for Direct Save Telecom
New Birmingham contact centre will lead to doubling of staff head count
150 new jobs boost for Direct Save Telecom
New Birmingham contact centre will lead to doubling of staff head count
Personal cloud storage is biggest security challenge
MobileIron updates Docs@Work system software and says that security is cloud’s biggest challenge
Chess continues acquisition game with Netdatatel purchase
Telecom reseller will operate under Chess name and adds £1.5 million to Chess Group’s turnover
Commsworld ‘on par’ with revenues of £9 million
Firm adding BT Openreach exchanges to its network and has recently launched channel business Scottish telecommunications provider Commsworld posted “on par” revenues of £9 million for the year-ending December 31 2013, an increase of 3.5 per cent on the previous year. Gross profit also increased, by £130,000 to just over £2 million, although net profit
Commsworld gets top security accreditation
Scottish firm awarded ISO 27001 following nine-month long auditing proces
Cloud-based 8X8 raises revenues by 29 per cent
Boss Verma talks of record turnover but annual profit fell $800,000 million to $1.3 million
Cloud-based 8X8 raises revenues by 29 per cent
Boss Verma talks of record turnover but annual profit fell $800,000 million to $1.3 million
HP to split company in two by end of next year
Two companies with £35 billion plus turnover to be created from technology giant