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  • Mystery Caller, Reviews

Mystery Caller: Wearable technology

Mystery Caller had been hearing a lot about wearable technology in the run up to Mobile World Congress. But are the operators up to speed when it comes to smartwatches and fitness trackers?

  • Staff Reporter
  • 12 March 2014
  • Mystery Caller, Reviews

Mystery Caller: Roaming

Going on a romantic break to Paris, you wouldn’t think Mystery Caller would have much time to spend on the phone. Just in case, he wanted to know the best deals for international calls, texts and data

  • Staff Reporter
  • 6 March 2014
  • Mystery Caller, Reviews

Mystery Caller: Exiting contracts without penalty

On January 23, new rules came into force allowing customers to exit mobile phone contracts without penalty if prices rose unexpectedly. Have the networks made sure their CSAs know about them?

  • Staff Reporter
  • 13 February 2014
  • Mystery Caller, Reviews

Mystery Caller: January sales

Mystery Caller needs a new phone and is hoping to score a last-minute bargain in the January sales. With a wealth of deals to be found online, will the CSAs find one that hits the spot?

  • Staff Reporter
  • 31 January 2014
  • Mystery Caller, Reviews

Mystery Caller: SIM-only deals

Mystery Caller has received a shiny new phone for Christmas and is now on the hunt for a SIM-only deal and advice on how to use the handset. How will the networks handle her request?

  • Staff Reporter
  • 16 January 2014
  • Mystery Caller, Reviews

Mystery Caller: prepay phone for under £100

With Christmas fast approaching, Mystery Caller is on the lookout for a present for her mum – a prepay phone costing around £100. Can the networks help her find the perfect gift?

  • Staff Reporter
  • 2 January 2014
  • Mystery Caller, Reviews

Mystery Caller: Apple iPads

The iPad Air and iPad Mini with Retina have arrived and Mystery Caller has decided she wants one. Can the networks help her decide between the devices and suggest a good value plan?

  • Staff Reporter
  • 5 December 2013
  • Mystery Caller, Reviews

Mystery Caller: Bundled minutes

Mystery Caller’s mother has cancelled her contract after finding she didn’t have enough bundled minutes. As she requires voice rather than data will the networks find a good-value solution?

  • Staff Reporter
  • 21 November 2013
  • Mystery Caller, Reviews

Mystery Caller: Phablets

Mystery Caller has grown tired of straining her eyes looking at content on her five-inch phone and wants something bigger. With a number of phablets now on the market, can the networks help?

  • Staff Reporter
  • 18 November 2013
  • Mystery Caller, Reviews

Mystery Caller: Apple iPhone 5s and iPhone 5c

Apple’s latest offerings have caught Mystery Caller’s eye, and the operators’ growing 4G networks haven’t escaped her attention either. Can the networks help nudge her towards either an iPhone 5s or iPhone 5c?

  • Staff Reporter
  • 31 October 2013
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