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This issue Mystery Caller is shopping on someone else’s behalf. Grandma needs a new phone so I’m looking for a cheap and easy one for her to use. The only problem is she doesn’t want to be tied in to a lengthy contract, so it’s prepaid handsets only
Mystery Caller has decided to go all ‘multi-screen’ and is looking for a new smartphone and a tablet to fulfil his data needs. Can the operators offer a package too good to turn down?
Digital security is in the news at the moment and Mystery Caller is concerned. Before he purchases his new Samsung Galaxy S5 he wants to make sure his files are secure. Who can offer the best deal?
A feature phone has been in the hands of Mystery Caller since last year after he lost his iPhone 4. Can the networks suggest the right smartphone for him and bring him back to the future?
With the World Cup in Brazil, Mystery Caller is off to see if England can end 48 years of hurt and bring the trophy home. However, he’s worried about the cost of using his mobile there. Can the networks advise?
Keen to stick with Samsung, Mystery Caller wants to upgrade his Galaxy S3 to an S5. The stumbling block is he’s travelling to the US and requires a data bundle. Could the networks cope?
Nokia has been making a big deal of the fact that it now has over 10 per cent market share in the UK. Does this mean that the networks know how to sell the brand and its Windows Phone OS?
HTC’s latest offering, the One (M8), has understandably caught Mystery Caller’s eye. However, she’s a bargain hunter and wants to know if it is worth paying more for an improved One
Mystery Caller has lost two phones to clumsiness in the past few years so insurance is a must for the new one. How do the networks compare when it comes to protecting phones from loss, theft and damage?
Mystery Caller’s elderly father needs a phone that is affordable and easy to use. Will the networks be able to recommend a suitable ‘first mobile’ without resorting to favourites Samsung and Apple?