Mystery Caller has given his 11-year-old daughter a prepay mobile but is worried about her accessing unsuitable websites. What safeguards have the networks put in place?

Mystery Caller is feeling hard done by with call costs to friends on other networks. He wants his PAC to port his number. With retention important, what will the operators do to convince him to stay?

Mystery Caller is out a lot and wants the latest sports news. He won’t surf the web though as it’s too time consuming. Can the networks help him find the best way?

Mystery Caller wants a new phone but is trying to save pennies so bought a used handset. But when he inserts the SIM card, the phone appears locked. Could the networks save the day?

Mystery Caller is planning a summer of fun. What’s required is a phone that can take decent quality pictures and quickly upload them to various social networking sites with minimal hassle. Can the networks help out our snap-happy user?

Mystery Caller wants to know if there’s a cheaper prepay alternative, without being tied in to a longterm contract. What can the networks offer?

Mystery Caller is off to Spain. He’s looking for a mobile broadband package to send work home. Can the retailers keep Mystery Caller out of the sun?