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Mystery Caller has a new job and will have to use trains to travel. A tablet would be ideal to keep him entertained, so he wants one with a data plan. Can the networks offer anything other than an Apple iPad?
Mystery Shopper would like to buy his first tablet. He is open to a contract or to buying the device outright and taking a SIM-only deal. What can the networks offer?
Mystery Caller is after a phone for his grandad, who is about to celebrate his 75th birthday. He is looking for something basic and easy to use, and money is no object as he wants the best. Can the networks steer him towards older QWERTY phones?
Mystery Shopper has bought into the iPhone 5 hype and wants something that looks and acts like one, but without the Apple branding, on a £30 a month contract
Mystery Caller is starting university and wants to make the most of the nightlife. He’s looking for a handset with the best camera and video recording capabilities for up to £30 a month
Mystery Shopper is going travelling around Europe for two months and wants a SIM-only deal, either prepay or contract, for cheap calls, texts and light data usage
Mystery Caller has a new job and will be travelling out on the road a lot in the first few months of his new role. He is after an easy-to-use hands-free car kit to keep in touch with the office and new clients. Will the networks be able to drive through sales?
Mystery Shopper is working away from home for a while and needs a mobile broadband dongle with as much data as possible so he can stream video on the go
Mystery Caller is changing jobs and needs to replace his work contract with a consumer deal. His boss is letting him keep his work iPhone 4 and number, but how can the operators help when he isn’t used to worrying about how much he uses his phone?
Mystery Shopper is looking for an easy-to-use prepay handset for his mum, which can access emails from the grandkids and has a reasonable camera, for under £60