In June, Vodafone UK and UTL clubbed together on a fully integrated logistics and repair centre in a groundbreaking, 650 million, 10-year investmentStuart McWilliam went to check on the progress

Accessories used to mean a leather case to keep your bar-shaped phone in. Now the only limit to customisation is your suppliers imagination Heather Dale meets the man who cashed in on accessories

Kensington High StOur mystery shopper has a laptop, but not one that is Wi-Fi ready. Can the tech-heads in London’s Kensington High Street provide him with a mobile technology solution?

Mobiles.co.uk knows what its good at and sticks to it  no off-the-page, b2b or call centre sales here, just a thriving web business with a focus on qualityJames Blackman navigates a slick online operation

What does 2007 have in store for us? Leading lights of the mobile world share their predictions with us. Will their visions come true? Don’t bet the house.

Commission up, commission down, counterfeit accessories and superglued SIMs  it’s certainly been a roller-coaster year for the mobile business James Blackman gets all nostalgic about 2006

It’s a long way from helping drug addicts in the Bronx to building a leading B2B UK telecoms company. Ex-New Yorker Tony Crittenden reveals his master planHeather Dale joined him for a cup of Earl Grey

As a first time pre-pay customer, our Mystery Caller wants a bit of guidance about tariffs, how to top up and all the optional extras available to him. But most of all, he just wants to be welcomed with open arms. Will the networks be full of new year ch????r???r???r????

ChiswickOur mystery shopper braved west London’s festive crowds in search of a bargain handset and an appropriate tariff for a music-mad, girly teenager

Selling mobile phones involves much more than straight voice deals. These days it includes mobile broadband, mobile VoIP and mobile TV Steve Gold picks through the rival services