Talking us through TMTI

MaryLou Costa talks to Talk Me Through It founder and managing director Crispin Thomas about how the company’s customer service solutions are going from strength to strength, and from phones to furniture…

Tuning in to Frequency

Frequency Telecom has recently expanded into accessories and B2B sales. Paul Withers visits Frequency’s Chessington headquarters to find out what makes the distributor stand out from the crowd

The future is emerging

Are emerging markets about to emerge? Paul Withers visited the Financial Times World Telecommunications Conference to see what the industry had to say on the subject

A Novo approach

As UK repair and servicing company of choice for Nokia, Samsung, O2 and Orange, A Novo must be doing something right. So what’s the secret of its success?