Big, expensive and slick: Brightstar Europe’s distribution centre in Magna Park is central to its claim it can undercut the market on price. James Blackman speaks to its European president Rod Millar about a new-era in mobile phone distribution

Motorola’s sales volumes, market share and profits have eroded dramatically this year. But UK and Ireland general manager Jim Michel claims its customers are rooting for the US underdog. James Blackman listens to the plan for Moto’s rising.

MaryLou Costa went to Unique’s shiny new warehouse facility in Hayes to talk to chief executive Andy Tow about the firm’s new set up, its closer ties to parent firm IGB, and what goes into making Unique, well, unique

MaryLou Costa talks to Talk Me Through It founder and managing director Crispin Thomas about how the company’s customer service solutions are going from strength to strength, and from phones to furniture…

Frequency Telecom has recently expanded into accessories and B2B sales. Paul Withers visits Frequency’s Chessington headquarters to find out what makes the distributor stand out from the crowd

Are emerging markets about to emerge? Paul Withers visited the Financial Times World Telecommunications Conference to see what the industry had to say on the subject

Battle lines were drawn at the end of last month as Vodafone and Phones 4U unveiled LG Mobile and Omnifone as principal allies in their fight against the Apple iPhone, which went on sale in the UK on November 9, backed by O2 and Carphone Warehouse.

Data Select has a policy of ‘no comment’ when it comes to press interviews. But managing director George McPherson made a rare exception and spoke to MaryLou Costa about surviving the impending squeeze on distribution

Apple’s iPhone, tied to the O2 network, launched in the UK on November 9 with Apple’s latest firmware offering installed, version 1.1.2.

As UK repair and servicing company of choice for Nokia, Samsung, O2 and Orange, A Novo must be doing something right. So what’s the secret of its success?