The Orange revolution

Orange has just announced the biggest overhaul to its business since its launch. James Blackman talks to new Orange chief executive Tom Alexander about his aim for Orange to set new benchmarks in customer satisfaction.

Hugh’s up for convergence?

All the talk at Hugh Symons’ annual Unity Seminar at London’s Ministry Of Sound this month was of convergence. Michael Garwood was there to hear what the distributor and networks had to say, and what dealers made of it all

Quore, blimey!

It’s a confident man that talks of being at the forefront of the next generation in mobile, as part of the new breed. Mobile News spoke to Ronojay Nag, managing director of B2B dealership Quore, about why he believes his company will leave its mark on the industry

It’s not Eazy being green

With the company expecting to double its turnover for the second year in a row, Michael Garwood spoke to Eazyfone managing director Nick Brown about how, for the first time, the company is starting to break even.

Are unlockers pippin Apple?

It’s almost six months since customers camped out overnight to get their hands on an iPhone. Reports persist, however, that a sizeable number of the devices aren’t being registered to O2’s network. Steve Gold investigates.

Getting down to O2 business

James Blackman spoke exclusively to new O2 UK business sales director Ben Dowd about the network’s three-year strategy, and how the visions of its partners in the independent channel are just as important as their own.

An Aura of satisfaction

Orange is pinpointed as a poor performer in latest Mobile Industry Satisfaction Survey (MICS), by market research company Aura, which rated all the leading brands for service in airtime, retail and handsets. James Blackman reports