Stepping into Virgin territory

Virgin Media’s sales chiefs plan to lure dealers into the world of multimedia retail, while supermarkets are set to enter the world of contracts. Stuart McWilliam cornered old boy Rob Shardlow, left, and a newly virginal Ian Driver, right, to get the lowdown

Mystery Caller – Warsaw calling

Posing as a Southampton factory boss, Mystery Caller was out to get his workforce the best deal on calls and texts back to Poland – the country the majority call home to. He might even be persuaded to buy 50 or so SIM cards. Will any of the networks take the bait?

A 21st Century Phones Direct

Paul Withers spoke to Richard Hunt, one of the co-founders of Phones Direct back in 1996, about its recent name change to 21C Telecom, as well as convergence, customers, networks and everything in between