It has been a difficult year in mobile retail but signs of a revival are here and retailers are working to drive the correct sales behaviour and post profits

Daisy’s £17m purchase of Redstone Telecom is the latest in a string of acquisitions. It sets it as the new power in unified comms

Vodafone B2B dealer Next Communications is 21 years old. Its founder, Mark Finlayson, looks backwards at 4,000 customer acquisitions and forward at convergence. Stuart McWilliam went along for a piece of cake

Mobile SatNav will give increased revenues and subscriber loyalty says Serge Bussat, European head of Nokia’s mapping arm Navteq. But only if the marketing effort is put in

The departure of sales boss Jean Pascal Van Overbeke has come as a shock to Orange UK chief Tom Alexander

Agito, founded by two Cisco execs, claims its RoamAnywhere router is the best fixed-mobile solution on the market. It is pitching to businesses via the mobile and IT channels

The Phone Shop’s Adrian Foot has remained true to his original vision: a full mobile service to his local Kent community. And Nokia is a certified fan

The value of gadgets has increased hugely and thefts have jumped accordingly. Mobile insurance offers good margins for dealers in such a climate, reckons Supercover

Ongoing revenue share is a huge disruptive change for dealers. But are they now essentially happy with it?

Focus 4U boss Chris Goodman claims to have that rare thing: a profitable business with happy customers and happy staff