Staff Reporter

Our Mystery Shopper headed to the historical streets of Cambridge looking for a great-looking phone that didnt compromise on features

Just like Dr Who, our Mystery Caller undergoes a transformation at the end of each series, registering new SIM cards with the networks. Just how welcome a welcome will he receive in call centre land, plus what services and tariffs will be explained and of????r?

Its been a rollercoaster 12 months for Yes Telecom, but MD Keith Curran used its annual conference to tell business partners the only way is up.MaryLou Costa listened to Yes, Paul Withers talked to the dealers

B2B reseller Handheld PCs has gone from strength to strength this year, as it joined an exclusive O2 data club and set its sights on growth.Paul Withers ponders a partnership success story

After weeks of doing the rounds in the rumour mill, HTC has finally unveiled its revolutionary Touch handset, and it looks like a smart move.Paul Withers spoke to new executive director Paul Ghent

Geoff Ashley started out with a £20 per week office, selling five phones in his first month, to enjoying a six-figure turnover, despite Orange stabbing him in the back. Paul Withers talks to the owner of Ashley Communications.

Near Field Communication (NFC) has opened up many possibilities for handset development. But how is it being deployed and will the new services drive sales?Alison Clements investigates

Last weeks announcement of a super merger between US distribution giant Brightpoint and Danish firm Dangaard put other deals into the shade.James Blackman examines the implications for the UK

Our mystery caller wants to know what all these bundles and bolt-ons really mean. He particularly wants to know how to call and text for less and how to make calls from Spain that arent going to break the bank

When lawyer Mark Pollak went to buy a phone charger it cost nearly £20. Incensed, he took three days off work to open a shop to undercut the marketHeather Dale meets him in his Aladdins cave in Wimbledon