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With unemployment numbers at a 17-year high and few signs of economic recovery on the horizon, Mobile News asks the dealer channel about the challenges it is facing
Daisy Distribution managing director Dave McGinn sees three key focus points for distributors – the operators push into unified communications, Cloud services impacting on the channel and opportunities for LOB applications
Lyca Mobile group CEO Milind Kangle thinks innovation through products and services will be key to further improving customer relations, with investment in brand and service quality leading to heavy growth
Dealers will be considerably helped by distributors and networks in meeting specific customer requirements, according to Mainline Digital Communications managing director Andrew Boden, with the channel growing as more embrace convergence
Aerial Telephones managing director Paul Davis reckons consolidation of ICT will come to the fore, with FMC and consumerisation also emerging as key focus areas for growth
Competition between the networks will heat up as more call and data packages are introduced, says Welcomm chairman Chris Stanton, with the ICT market offering a host of opportunities for mobile dealers
Samsung UK and Ireland telecommunications and networtks division MD Simon Stanford sees smartphones growth accelerating, with manufacturers having to offer a wider collection of devices to make the experience more accessible
MoCo managing director Ian Robinson thinks being able to offer added-value business apps will be a key point of difference in the market place, with ICT continuing to gather pace
‘Adding value’ will be the key phrase this year, according to Evolve Telecom managing director Mark Gordon, with dealers having to significantly invest in their businesses in order to compete
Apple’s iCloud will make Office 365 easier to sell in the channel, says Car Phone Company co-owner Rob Williams, with Nokia entering a make or break stage in its history with its device releases