T-Mobile pay delay after systems crash

Commission payments for dealers connecting T-Mobile were delayed this month after an internal technical fault

Airtime distributors alerted dealers this month of an error on T-Mobile’s systems for commission payments to all dealers.

All dealers connecting direct or through distribution experienced delays.

T-Mobile said the delay was caused by an internal system crash and all payments were subsequently made within 24 hours of the fault being fixed.

A T-Mobile spokesperson said: “Due to a technical fault with the system our payments were a day late.  We had notified our channel partners about this. These payments have now been made.”