Revolut is a UK based fintech founded in 2015 which offers banking services

Details were unveiled at its global headquarters in London to mark the opening of its ‘Aurora’ customer innovation showcase

Those who switch to Three will receive their cashback through a pre-paid MasterCard, which can be spent online

Out-of-contract customers are overpaying on pay-monthly rolling mobile contracts that costs 430 per cent more than the best value SIM-only offers

New and existing customers are eligible for the new plans

Customers can access new offers and a brand new plan to choose from with more data for less

The deal is an addition to existing benefits for pay monthly mobile customers such as 10 per cent off broadband, a free 20GB data boost and the option to add Apple Tv+ 4K to their plan.

Customers with O2 can use existing data allowance up to 25GB when roaming in Europe

Apple users will benefit from these 5G plans next year, the MVNO confirmed

The app is available to download on Apple, Android and Huawei devices

The service will enable consumers access to parts, tools and manuals

Customers can access their latest rewards through the Priority app

At least 110 customers were ‘slammed’ by the two firms according to Ofcom investigation

Analysts tip Volt to spearhead the telco’s convergence plans

A digital-first mindset is the key to customer retention for telcos says Hamish White, CEO of telecommunications software provider Mobilise

Revenue up 5pc

Customers will be able to access 24/7 priority access to Apple experts via chat or phone, plus more

NB-IoT offers numerous benefits over utilising mobile networks

‘Spatial Insights’ is a new video analytics and AI technology

Industry reports highlight the growth of mobile messaging apps

Communities.connected plans are around 50 per cent off standard business tariff prices

Network’s customer base grew to 36.2 million connections in full-year results

O2 reportedly identified billing issues in 2011

The service is available from today

The new customer contact centre is expected to open in April

The acquisition is set to help Brightstar expand its device protection offering 

More data for contract and PAYG customers as well as DfE partnership

MNO’s Support Twitter page says eSIM support is coming in ‘early 2021’

Offer available through VeryMe on MyVodafone app

Technology is already ‘proven at scale’ in the US, says Mobile UK

One in four disabled people have trouble managing apps on their smartphones

BT broadband customers can purchase Xbox Series X | S through their MyBT account from today 

CEO Jansen calls results ‘in line with expectations’

A few months since high-street stores reopened, Mobile News visited outlets of the UK’s four mobile operators to find out how they’re getting on and what methods they’re using to keep customers safe

A few months since high-street stores reopened, Mobile News visited outlets of the UK’s four mobile operators to find out how they’re getting on and what methods they’re using to keep customers safe

A few months since high-street stores reopened, Mobile News visited outlets of the UK’s four mobile operators to find out how they’re getting on and what methods they’re using to keep customers safe

A few months since high-street stores reopened, Mobile News visited outlets of the UK’s four mobile operators to find out how they’re getting on and what methods they’re using to keep customers safe

Pegasystems’ Kevin Billings on the steps telcos need to take to avoid losing customers in the time of Covid

Pegasystems’ Kevin Billings on the steps telcos need to take to avoid losing customers in the time of Covid

Customers can upgrade anytime after 12 months for no extra fee

However Tesco Mobile achieved the best scores for the mobile measures 

The data from Esendex found that 40 per cent of businesses’ surveyed have moved to remote working since the lockdown

Subscription offers in-store discounts and more mobile data

Ofcom estimates 40 per cent of broadband customers are currently out of contract

Majority of reported issues are from those living in the North East of England

Last year in the UK unauthorised financial fraud losses totalled £824.8 million

Offer extended to businesses after successful implementation in retail reopening

This year’s flagship iPhone likely to be significant indicator of uptake

There have been huge strides in fixed mobile convergence. Are you up-to-date with what’s on offer?

The offer will be available to the MVNOs 5.2 million UK customers

Vodafone has offered the unlimited data due to the coronavirus crisis 

Research indicates that special offers are driving customers away from conventional networks

Operator aims to keep UK connected during coronavirus crisis

All EE/BT stores and call centres will remain open , with strict hygiene measures in place 

Customers can now make and receive calls from their Alexa devices

Dealer says information stolen does not include passwords and bank details

Older people are usually more likely to make these calls according to Ofcom

Vodafone offers 5G across 108 locations in Europe, more than any other operator

Tech that uses personalised own-branded screens aims to boost trust of genuine calls from companies

There are four 5G plans available for BT customers

It follows BT moving into the high-street last year in over 600 stores

EE and Sky received the least complaints among broadband providers

The network has announced tailored tariffs for both sets of customers

O2 extras will offer free memberships to one of various services

Users will be able to deploy, configure and manage services through Sophos

O2 Priority customers will have access to airport lounges worldwide

“This is the one thing we didn’t want to happen”

A number of UK providers have agreed to commitments protecting customers 

Samsung KX opened its doors on July 31

Three posted revenue of £1.167 billion for the first half of this year

Smart Plan customers can also use Apple Music, Deezer and Tidal without depleting data

AO World acquired online retailer Mobile Phones Direct in December 2018 Online electronics and appliances retailer AO has launched a website dedicated to its mobile offering. The website, which has been launched today (August 8) will feature an extensive choice of handsets from a number of vendors with plans available through the big four operators.

Giffgaff has been given 20 working days to pay the fine Giffgaff has been hit with a fine of £1.4 million by Ofcom after overcharging around 2.6 million customers. The fine was issued today (July 30) after the industry watchdog ran an investigation on the MVNO that is owned by Telefónica UK and uses the

Ombudsman Services also works with Three, EE, Plusnet and BT

All major operators except Three to offer discounts to customers

The ICO ruled the messages were not complying with marketing legislations EE has been fined £100,000 by The Information Commissioner (ICO) for sending text messages to customers without their consent. The ICO stated today (June 24) more than 2.5 million messaged were sent in 2018 to spur EE customers to upgrade their handsets via the

There are currently 13 Nokia smartphones running the latest Android 9 Pie OS

The MVNO will be giving existing customer unlimited data this weekend to celebrate the milestone

The Ultimate Oomph bundle can be used by customers at home or on-the-go

The capital has been among the worst affected according to DownDetector but EE has since resolved the issue 

iD Mobile has also announced a 52-week partnership with the KISS Breakfast Show

The new scheme could see customers benefit from £142m in payments, says Ofcom

BT CTO says Huawei tech is “18 months ahead” of competitors

The figure is expected to exceed £1.1bn by the end of 2019

EE customers can also purchase a pass for £8.99 to view Netflix, Prime Video, BT Sport, MTV Play and TV Player 

O2 partners congratulate the network for good crisis management as 32 million lost service

Vodafone customers can receive free coffee and discounted ODEON cinema tickets

Virgin Media feel the fine is unjustified and will appeal Ofcom’s ruling 

O2 customers in six cities saw speeds up to 26.9Mbps, the national average for O2 customers is 14.7Mbps

HMD Global report gets to grips with what decision makers want from their devices

Aurora is offering free webinars and one-on-on advice, training and support ahead of the changes

Dixons Carphone has said it’s putting further security measures in place to protect customer data 

There are four different payment plans customers can choose from between £10 to £30

90 per cent of Sky Mobile customers are eligible for the rewards 

Almost a quarter of people believe they FTTP but this is only the case for three per cent of people

Pay monthly and SIM-only customers can give out 500MB increments to linked contracts

3.3 per cent increase from Virgin is less than rival networks

Tesco and giffgaff customers most likely to recommend providers to friends while Vodafone and Virgin Media rank worst out of networks  Customers are more likely to recommend Tesco Mobile and giffgaff to a friend, however people are less likely to recommend friends to join Vodafone or Virgin Mobile. Vodafone and Virgin Media performed particularly badly […]

Virgin Media had the most satisfied customers

The forum has been created due to customer demand for greater convenience