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HSC named top O2 distributior for Q2

Michael Garwood
August 6, 2010

HSC has been named O2’s Centre of Excellence (COE) top business distributor for Q2 with half year sales up 57 per year on year

Airtime distributor HSC took the title after out performing its COE distributor rivals Avenir, Anglia Telecom, Moco and Q1 winner Fone Logistics in a number of KPI’s including levels of churn, sales volume including Joined Up and customer satisfaction.

HSC said it has also seen sales of BlackBerry increase by 140 per cent for the first half of 2010 compared to the same period in 2009. O2 said HSC was on course to achieve record BlackBerry sales during Q3 also.

The increase in sales has been aided by numerous incentives offered to its dealer partners throughout the year, including the current offer of a cash prize of £1,500 to the dealer with the highest number of O2 Landline connections by the end of August.

HSC also recently offered all new and existing dealers a free holiday worth up to £5,000 provided they sold 150 airtime connections to either O2, Orange, T-Mobile or Three before July 31. HSC business manager Bob Sweetlove said more incentives were planned.

Sweetlove said: “This demonstrates HSC is capable of performing to the highest standards. Sales of O2 BlackBerry’s were up in the first half of 2010 by 140 per cent on the same period last year, through a combination of focus and support for the channel by HSC. This has been a contributory factor to HSC’s strong O2 mobile volume in the second quarter of this year.

“We are doing everything we can to provide a one stop shop of competitively priced mobile airtime and hardware on one simple to use dealer account. We want to be the place for networks and manufacturers to attract and grow small to medium sized independent dealers. We have a very broad base of dealers throughout the UK. We are not about living off a small number of high volume customers.”

O2 head of SME sales David Plumb added: “I am delighted to announce that our Business Distributor Centre of Excellence, Champions League winners for the second quarter is HSC. Each quarter there has been a constant improvement by the HSC team on mobile performance which has been underpinned by a great service.

“But it is not just mobile that is seeing traction, as the HSC team are showing real leadership on joined up communications and landline connections as well. It was a really well rounded performance from a distributor that has grown its business with O2 by 57 per cent when comparing H1 2009 with H1 2010.”

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